Development of an Employment Website Platform for People with Disabilities

Abstract

This research, entitled Development of a Job Placement Website for Persons with Disabilities, aimed to: 1) develop a job placement website for persons with disabilities, 2) study, analyze, and design system functions to support target disability groups, and 3) evaluate the system performance and usability based on feedback from actual users and experts. The population consisted of persons with disabilities seeking employment and employers seeking to post job vacancies through the developed platform. The sample group included 30 actual users, selected by purposive sampling, and 3 experts in information technology and website development.

            The research instruments consisted of: 1) the developed job placement website for persons with disabilities, 2) a system performance evaluation form for experts, and 3) a usability evaluation form for users. Data were analyzed using mean and standard deviation.

            The findings revealed that: 1) the developed website could support essential employment-related functions, including user registration, login, profile management, job search, and job posting by employers; 2) the system was designed to support the target user groups, particularly persons with hearing and mobility impairments, through a simple and accessible user interface; and 3) the overall usability of the system was rated at a very high level (= 4.52, S.D. = 0.43) The highest-rated aspect was clarity of communication and instructions (= 4.88, S.D. = 0.47) followed by job variety (= 4.83, S.D. = 0.46) and search functionality (= 4.48, S.D. = 0.49) The overall system performance evaluated by experts was at a high level (= 3.70, S.D. = 0.62) with device compatibility receiving the highest score (= 3.67, S.D. = 0.58)

            In conclusion, the developed website demonstrates promising potential to support employment access for persons with disabilities in terms of both system performance and usability. However, further development is still needed to better support visually impaired users and improve compatibility with assistive technologies.