Enhancing Service Delivery of the Provincial Waterworks Authority, Ban Bueng Branch via LINE Chatbot and Customer Care OA in the Digital Age. The 15th Benjamit National and International Conference, [S. l.], v. 15, n. 5, p. 227–248, 2025. Disponível em: https://benjamit.thonburi-u.ac.th/ojs/bmv15/article/view/134. Acesso em: 4 aug. 2025.